Please beware of companies who may contact you offering to sell an event attendee list, as they are highly unlikely to have the rights or accurate information to make these lists available. Our database of visitors is confidential information and is not sold or made available to third parties (other than small extracts made available to exhibitors in connection with matchmaking/lead generation services) and our visitor and exhibitor lists are protected by copyright which prevents unauthorised copying.
International Fairguide Scam
Fairguide publishers, such as “Expo-Guide”, “Inter-Fairs”, “Mulphor” and “International Fairs Directory”, are using Reed Exhibitions’ event names and trademarks to solicit show exhibitors to get a listing in their online directory.
These companies use a form, which resembles an organiser's catalogue listing service, inviting exhibitors to sign and return the form. On signing the form, the exhibitor is bound into a three-year, non-retractable agreement and is required to pay the stipulated fee each year. Any failure to pay results in the fairguide publishers chasing for payment.
Reed Exhibitions is in no way connected to these companies or their products.
For further updated information and guidance on industry related scams, please check the website of the Association of Event Organisers (a trade association of which we are a member).
What to do if targeted by a scammer
If you fall victim to one of these scams:
Our advice is to IGNORE THEM COMPLETELY, and do not communicate with them in any way. Writing letters and responding to emails simply confirms that you exist and are available at the address/email address/number they have for you, and therefore payment can be pursued.
- ALERT the organiser of your event
- Report it to your local trading standards
- DO NOT PAY ANYTHING
- DO NOT COMMUNICATE WITH THE SCAMMERS even when they threaten legal action
- Optional: Complain to the receiving bank that their client Expo Guide (or equivalent), is obtaining money by deception.
Hotel Booking Agencies
Please beware of hotel booking companies who contact exhibitors claiming to be either a preferred supplier or, in some cases, working for our event, demand up-front payment, charge substantial penalties for changes and cancellation and may not even make a reservation with the unapproved hotel. You should always read the small print. We advise that you make your travel and accommodation arrangements through reputable suppliers and not via unsolicited phone calls or emails. For your safety and convenience, we have set up an accommodation booking page.
WARNING: Unsolicited Marketing Communications
It has come to our attention that our customers are increasingly being targeted by companies claiming to supply exhibitor/visitor/participant lists and details relating to our events and products at a cost. Be vigilant – this data is likely fraudulent. If you receive any such unsolicited offers, please do not respond unless you have checked with us first.
Reed Exhibitions Limited does NOT sell or pass your data to any third party without your permission.